Contents

Introduction

MyST is our advanced online portal, allowing you to quickly and easily configure your account and manage your transactions.

 


 

Features

 

Every transaction counts

 

  • Process offline transactions using our Virtual terminal.
  • Search for and perform actions on your transactions.
  • Save frequently-used search queries for future use.
  • Monitor transactions and generate reports.
  • Download CSV (Comma-Separated Value) output for your own records.
  • Configure notifications to be sent to your system after each transaction.

Customer experience

 

  • Use our ST PayMe feature to send emails to your customers, containing a link to securely complete their transaction on our hosted Payment Pages.
  • Merchants using our Payment Pages solution can use our File manager to host custom CSS, HTML mark-up, JavaScript and images.
  • Configure email notifications to be sent automatically to your customers as receipt of payment.

Keep it secure

 

  • We enforce a strong password policy and prompt users to change their password regularly.
  • You can place restrictions on users that attempt to sign in from outside a pre-specified range of trusted IP addresses.
  • Enable two-step verification for an extra level of security. Your users will need to type in a code generated on their phone in order to sign in.

Your account

 

  • View your account configuration.
  • Easy access to help guides and contact details for when you need assistance.
  • Pay your invoices online.

Make it yours

 

  • Responsive interface that you can use at your desk or on the go.
  • Enable dark mode for easier reading at night.
  • Create and manage sub-users for your team, with different roles and permissions.
  • Assign names and display pictures to help identify your colleagues.

 

Note: Features available are dependent on your User Role.

 


 

Requirements

Browsers

We support the following browsers for use with MyST:

  • Firefox
  • Chrome (PC, Mac, Android and iOS)
  • Safari (Mac and iOS)
  • Edge
  • Internet Explorer 11

To access MyST, you must enable JavaScript in your web browser.

 

Tick
MyST responds and adapts to different display sizes to provide the best user experience for the device you are using. You can always access the full feature-set of MyST on mobile by going to your mobile browser’s settings and requesting a desktop version of the page.

 

User credentials

  • You will require a username and password to sign in to MyST. These will be provided when you first sign up for an account with us.
  • You will also be provided with your Site Reference. This is a unique reference to your account, which identifies your site in our system.